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Contact us
Australian High Commission
7th Floor, Suite 710
50 O'Connor Street
Ottawa, ON K1P 6L2
| Telephone: | 613 236-0841 |
| Fax: | 613 236-4376 |
Office Hours
| Monday - Thursday | 8:30am - 5:00pm |
| Friday | 8:30am - 4:30pm |
Visas, Immigration and Citizenship
| Telephone: |
Information Service for Australian Visas: 1 905 280 1437 (Service available in English, French, Portuguese and Spanish) Hours of business: 10 am to 5 pm Eastern Time |
| Fax: | (613) 236-0026 |
For general information: www.immi.gov.au/contacts/forms/americas
For clients with applications in process in Ottawa, you can send an email to your case officer, or write to immigration.ottawa@dfat.gov.au
Consular Emergency Service
Outside High Commission business hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305 or from within Canada call 1-800-364-9180.
Australian Consulate General - Toronto
Suite 1100, South Tower
175 Bloor Street East
Toronto, ON M4W 3R8
| General Switchboard: | 416 323-1155 |
| Fax: | 416 323-4295 |
| Austrade Telephone: | 416 323-4280 |
Note: The Toronto office does not process Visa & Immigration or Citizenship applications. Forms are only available on-line at www.immi.gov.au or from the Department of Immigration and Citizenship directly. The Toronto office is unable to answer any questions regarding Visa, Immigration or Citizenship and asks that you please contact the Australian Visa Information Service at 1-905-280-1437 for all enquiries pertaining to visas, immigration or citizenship.
Australian Consulate - Vancouver
Suite 2050 - 1075 West Georgia Street
Vancouver, BC V6E 3C9
| Telephone: | 604 684-1177 |
| Fax: | 604 684-1856 |
| Trade Info: | 604 684-1177 (Option 3) |
| Passport Info: | 604 694-6165 (Option 4) |
Note: The Vancouver office does not process Visa & Immigration or Citizenship applications. Forms are only available on-line at www.immi.gov.au or from the Department of Immigration and Citizenship directly. The Vancouver office is unable to answer any questions regarding Visa, Immigration or Citizenship and asks that you please contact the Australian Visa Information Service at 1-905-280-1437 for all enquiries pertaining to visas, immigration or citizenship.
Counter Hours
9:00am to 12:00 noon and 1:00pm to 5:00pm
Lodging Passport Applications
Please call 604 694-6165 for an appointment.
Australian Honorary Consul - Calgary
Telephone: 403 474-9759
Note: The Calgary Honorary Consul does not process Passport applications, for forms please contact the Australian High Commission in Ottawa.
The Calgary Honorary Consul does not process Visa & Immigration or Citizenship applications. Forms are only available on-line at www.immi.gov.au or from the Department of Immigration and Citizenship directly. The Calgary office is unable to answer any questions regarding Visa, Immigration or Citizenship and asks that you please contact the Australian Visa Information Service at 1-905-280-1437 for all enquiries pertaining to visas, immigration or citizenship.
Consular Emergency Service
Outside High Commission / Consulate business hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305 or from within Canada call 1-800-364-9180.