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Contact us
Australian High Commission
7th Floor, Suite 710
50 O'Connor Street
Ottawa, ON K1P 6L2
| Telephone: | (613) 236-0841 |
| Fax: | (613) 236-4376 |
Office Hours
| Monday - Thursday | 8:30am - 5:00pm |
| Friday | 8:30am - 4:30pm |
Visas, Immigration and Citizenship
| Telephone: |
Information Service for Australian Visas: 1 905 280 1437 (Service available in English, French, Portuguese and Spanish) Hours of operation: 10 am to 5 pm Eastern Time; recorded message outside these hours) |
| Fax: | (613) 236-0026 |
Email:
For general information: www.immi.gov.au/contacts/forms/americas
For clients with applications in process in Ottawa, you can send an email to your case officer, or write to immigration.ottawa@dfat.gov.au
Lodging Passport Applications
Please call (613) 783-7669 for an appointment.
Consular Emergency Service
Outside embassy business hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305. Within Canada call 1-800-364-9180.
Australian Consulate General - Toronto
Suite 1100, South Tower
175 Bloor Street East
Toronto, ON M4W 3R8
| General Switchboard: | (416) 323-1155 |
| Fax: | (416) 323-3910 |
| Austrade Telephone: | (416) 323-3909 |
Note: The Toronto office does not process Visa & Immigration or Citizenship applications. Forms are only available on-line at www.immi.gov.au or from the Department of Immigration and Citizenship directly. The Toronto office is unable to answer any questions regarding Visa, Immigration or Citizenship and asks that you please contact the Australian Visa Information Service at 1-905-280-1437 for all enquiries pertaining to visas, immigration or citizenship.
Australian Consulate - Vancouver
Suite 2050 - 1075 West Georgia Street
Vancouver, BC V6E 3C9
| Telephone: | (604) 684-1177 |
| Fax: | (604) 684-1856 |
| Trade Info: | (604) 684-1177 (Option 3) |
| Passport Info: | (604) 694-6165 (Option 4) |
Note: The Vancouver office does not process Visa & Immigration or Citizenship applications. Forms are only available on-line at www.immi.gov.au or from the Department of Immigration and Citizenship directly. The Vancouver office is unable to answer any questions regarding Visa, Immigration or Citizenship and asks that you please contact the Australian Visa Information Service at 1-905-280-1437 for all enquiries pertaining to visas, immigration or citizenship.
Counter Hours
9:00am to 12:00 noon and 1:00pm to 5:00pm
Lodging Passport Applications
Please call (604) 694-6165 for an appointment.
Consular Emergency Service
Outside embassy business hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305. Within Canada call 1-800-364-9180.